Refund and Returns Policy

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Norcal Select offers a 100% refund on all orders prior to shipping. Norcal Select does not offer refunds on any orders for any reasons at all after they have shipped. Only in the even that a product has been damaged or is faulty will Norcal Select consider offering a replacement order at their sole discretion. Norcal Select does not offer returns for any reason at all.

Norcal Select takes a photograph of every order before they are shipped, therefore if you receive the incorrect product(s) or the seeds are damaged, Norcal Select will offer a replacement at Norcal Select’s sole discretion and will only consider a replacement after a customer provides sufficient photographic evidence. In the event that Norcal Select confirms that Norcal Select has made a mistake, then Norcal Select will re-ship a replacement product(s) free of charge.

UNDER NO CIRCUMSTANCES SHOULD YOU SEND PACKAGES BACK TO US, PACKAGES WILL BE REFUSED AND RETURNED TO SENDER.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us via the contact page on our site